Whether someone is just doing their job, volunteering or exceeding expectations, gratitude goes such a long way. Genuine, intangible, heartfelt gratitude and appreciation. It is the most powerful form of recognition that anyone can provide. And it’s incredibly wonderful to be on the receiving end. The positive energy, aka positive vibes, are so strong it is sometimes possible to see the physical effects. It ignites others. And most of all, it feels great for everyone involved. This morning I had the privilege of spending time with a very good friend, …

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In the classic superhero story, someone noted for their distinguished courage and strength is dedicated to protecting people. Known and admired for having extraordinary powers and for doing brave deeds, the courageous superhero is noble and invincible. I’ve met my share of superheroes. But my superheroes were not invincible, nor were they the world’s strongest and most powerful people. In fact, they couldn’t even fly. Instead, they came to my rescue with sincerity and compassion. Authentic and genuine (heart and soul) help.   Faced with a terrible tragedy at 13 …

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